Frequently Asked Questions
InstaVault
General
Shipping
Purchasing Bullion
- Does GoldSilver Accept Bitcoin as Payment?
- How safe is my credit card info with GoldSilver?
- Does it cost anything to open a GoldSilver.com account?
- Do you have quantity discounts?
- Will there be any additional charges to my order?
- Can I make changes to my order once it is confirmed? See all 16 articles
Selling Bullion Back to GoldSilver
Payment
- What is the 5% Hold on my Card
- Which address should I use to mail my check?
- How does the "security deposit" work and when will it be released from my card?
- Do you accept payment via automated clearinghouse (ACH), eCheck, or electronic transfer?
- Is there a holding period for personal checks?
- How do I bank wire funds? See all 8 articles
Precious Metals
Vault Storage
- I have an account with another vault, can I still buy from or sell to GoldSilver?
- What fees are involved with private vault storage?
- Can GoldSilver.com store my silver and/or gold for me?
- When will my order arrive in storage?
- Will I receive any type of documentation once my metals arrive in storage?
- How do I pay my storage fees? See all 10 articles
Individual Retirement Account (IRA)
- Is there a minimum or maximum limit to open a precious metals IRA?
- In a gold or silver IRA, do I own physical metals or are they just on paper?
- I want to open a self-directed IRA. Is it limited only to gold and silver?
- Is there a fee to open a precious metals IRA?
- I already have an IRA. Can I roll it over into precious metals IRA?
- I already have an LLC IRA, how can I order with GoldSilver.com? See all 17 articles