Funding and Withdrawing Funds: 

1. Can I fund my GoldSilver account with funds from a different bank account type?

In order to fund your GoldSilver account, the payment must originate from a similar bank account type.

For instance, if you have an individual account with GoldSilver the name Jane Smith, any funding must originate from a bank account bearing the same name, Jane Smith.

If you open a Trust account, funds must be sourced from a bank account registered under the Trust's name. This requirement applies to all account types.

2. What if I want to withdraw funds to a different bank account type?

Similarly, withdrawals from your GoldSilver account can only be processed to a bank account from which the funds were originally deposited.

For example, if funds were deposited from an LLC bank account to the Precious Metals LLC you have established, withdrawals must be directed back to that same LLC bank account. This requirement applies to all account types. 

3. Why is it necessary to match GoldSilver account types to bank account types for funding and withdrawals?

This policy ensures compliance with our regulatory requirements and helps maintain the security and integrity of our financial transactions.

4. What happens if I attempt to fund or withdraw funds using different account types?

Transactions involving mismatched bank account names may be flagged and could result in delays or rejection of the transaction. It's important to adhere to our policy to avoid any inconvenience.

5. Are there any exceptions to this policy?

Exceptions may be considered on a case-by-case basis and would require approval from our compliance team which may require additional documentation. Please contact us directly if you believe your situation warrants an exception.

Please Note: This is in accordance with Anti-Money Laundering (AML) laws and our internal policies.  To comply with these laws and policies, withdrawals can only be processed to the bank account that was originally used to fund your account. This measure is essential to ensure compliance with regulatory requirements and to safeguard the integrity of financial transactions.

This policy applies to both online and phone withdrawals. If you wish to make a withdrawal, kindly ensure that it is directed to the same bank account from which you made your initial deposit. This helps us maintain a secure and transparent process for all our customers.

For any additional questions or clarifications regarding funding and withdrawals, please reach out to our customer support team. We're here to help ensure a smooth and secure experience for all your financial transactions!

How can I withdrawal my cash balance? – GoldSilver.com Customer Support