You may withdraw any portion of your available balance at any time through the GoldSilver platform for non-IRA accounts.

Steps to Request a Withdrawal:

1. Log into your account
2. Navigate to Account > Balances/Activity
3. Select Withdrawal
4. Choose your withdrawal method

Withdrawal Methods

Bank Wire – $25 Fee

• Fastest option: Funds typically arrive within 24 business hours
• Setup requirement: New bank accounts require a 48-hour activation period after wire instructions are added

Check – Free

• No fee: Mailed to any verified address via standard mail
• Processing time: Checks are processed once per week and typically arrive in 5-10 business days

Important: AML Withdrawal Requirements

Per Anti-Money Laundering (AML) regulations, withdrawals must use the same method and bank account used for deposits.

This means:

Key rules:

• Funds cannot be sent to a different bank account than the one used for deposits. If the original bank was closed, please provide proof of closure. 
• The bank account must be held in the same name as your GoldSilver account
• These requirements ensure compliance with federal AML regulations
   

If you have questions about which withdrawal method applies to your account, please contact our support team.

IRA Account Withdrawals

For IRA accounts, withdrawals must be processed through your custodian and may be subject to taxes or penalties. Please contact your IRA custodian to initiate a withdrawal.