When you place a BUY or SELL order, the price is confirmed during trading hours when executed through our dealer network. At this point, the trading price is fixed, and your order is considered “confirmed,” allowing you to proceed confidently.
Immediately after placing an order, you'll see updates in your account reflecting its status: pending, confirmed, and finally settled. The settlement phase is crucial as it indicates when your holdings or cash are available, typically by the end of the second business day after your trade. For variable weight bars, final confirmation occurs only after verifying the weight, serial number, and brand.
Once your trade is executed by our suppliers, the price is locked in, protecting you from adverse price changes until settlement.
Additionally, the proceeds from your trades, whether cash or metals, are usually available for further trading within minutes after confirmation. However, these funds cannot be withdrawn immediately to maintain a secure trading process.
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