For non-IRA accounts:
- Recurring Billing: You can set up a credit or debit card for automatic recurring billing for storage fees charged quarterly.
- Cash Balance: Alternatively, we can use the cash balance available in your account to cover any outstanding storage fees.
For IRA accounts:
If you have a positive cash balance from contributions, we automatically deduct storage fees from this balance unless you have an alternate payment method set up. You have two options for handling these fees:
- Recurring Billing: You can set up a credit or debit card for automatic recurring billing for storage fees charged quarterly.
- Mail a Check: Send a check that is specific to IRA FEES ONLY in the memo.
To view your storage invoices, log in to your account, access the account dropdown menu, and select "Statements" or call our customer service team to take payment over the phone.
Please see our GoldSilver Vault Storage Customer Agreement regarding delinquent storage invoices.
If you need further assistance, call us any time between 9 AM - 6 PM ET, M-F, or to e-mail us at Support@GoldSilver.com with any further questions.
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