ERROR Reported:

It has come to our attention that there may be an error in the upgrade to a joint account type experience. You may notice that both your name and the names of your joint account holders are displayed on a single line designated for account holders. This could potentially lead to confusion or misrepresentation of account ownership. To rectify this situation and ensure that all names are properly displayed and recorded, additional information may be necessary. We kindly urge you to reach out to our dedicated support team at 888-319-8166, where a representative will be ready to assist you in resolving this matter promptly and efficiently.

What happens in the event of my death? Can I name a Beneficiary?

Designation of account ownership upon death is dependent upon the type of account chosen during creation. For example the account inheritance regarding joint account options are as follows:

The surviving account holder

In a joint account with rights of survivorship (Joint WROS) the surviving account holder inherits the assets in the account if the other passes (most popular)

My estate

With a joint tenants in common account (Joint TIC) the estate of the deceased will receive their portion of their account.

In the event of a death, GoldSilver will default to the estate and will accept instructions from the executor. We do not accept a Will as sufficient documentation. This is because Wills can sometimes be open to interpretation. To ensure clarity on who we should take instructions from, we will require estate documents that clearly indicate the executor's identity, as well as the executor's identification.