IMPORTANT: February 2026 Update

Due to record-high precious metals prices and unprecedented demand, please add 2-3 weeks to all quoted shipping times as we work through our current backlog. We appreciate your patience during this historic market surge.

What is the "Shipment Release Date"?

When you view your BUY order details, you'll see a "Shipment Release Date." This is:

• The date your payment cleared
• When we sent your order to our fulfillment center
• The start date for your shipping window

This date tells you exactly when your shipping timeline begins.

How long will my order take to ship?

Shipping times depend on your payment method:

Instant ACH

• 8-10 business days for payment to process
• With current delays: 2-4 weeks to receive tracking

Prepayment via Wire or Credit Card Payment

• 2 business days for payment to process
• With current delays: 2-4 weeks to receive tracking

How do I track my shipment?

Once your order ships, you'll receive:

• A tracking number via email
• The ability to follow your package from our facility to your door
• Signature required upon delivery
• Full insurance coverage

Please watch for your tracking email and be available to sign for delivery.

Why does quality checking take time?

Every order goes through careful verification to ensure:

• Accuracy of precious metals content
• Quality standards are met
• Secure, error-free packaging
• Complete order fulfillment

This attention to detail protects your investment.

QUICK REFERENCE GUIDE (Simplified)

Current Shipping Times (January/February 2026)

Remember:

• Shipment release date is when payment is settled
• Tracking sent via email when shipped
• Signature required at delivery
• Fully insured

Delays: Add 1-2 weeks due to high market demand