Our Gold Without Borders line of investment grade jewelry is backed by a 100% money back guarantee for a full 30 days from purchase. Because the products are intended as wearable items, and beautiful gifts, and not just investment products, we stand behind each and every item for its quality and craftsmanship.
Prior to purchasing, we suggest that you make sure of the dimensions before ordering by cutting a piece of string to the size of the jewelry item you are considering (7 inches, 20 inches etc.) and then see if that will fit properly around your wrist or neck.
Also, please keep in mind that gold is a very malleable metal. 22K, and especially 24K, gold pieces are softer than the alloys used in common lower grade jewelry and thus should be handled with appropriate care. Solid items like bangles and bracelets will bend easily out of (and back into) shape and show scratches and scuffs more readily like a fine leather good.
If you are not happy with your purchase, contact customer support to arrange for a replacement or return.
Because the price changes with the cost of metals on the spot markets, 30 days after your shipment is delivered sales become final.